Archives: FAQs

I need to reschedule

CHANGE OF DATE REQUESTS: To change your ticket dates, please visit https://myorder.immersivevangogh.com/change_date. Subject to availability. Requests must be made at least 24 hours prior to your scheduled attendance time. Please note a $9.99 per ticket fee will apply for a change of date request for TIMED TICKETS and for FLEX and VIP tickets with a scheduled …

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Exhibit Hours

The last entry is 40 minutes prior to the close time stated above. Late arrivals will not be permitted entry. Fees may apply if you need to reschedule. Hours of operations are subject to change.

COVID-19 Update

Safety is our number one priority for all guests attending Immersive Van Gogh Des Moines. With over 170,000 visitors in Toronto during COVID-19, and zero reported cases associated with the exhibition since opening, we’re proud to be operating an experience where it is safe to GOGH. To ensure your safety, and based on guidance from …

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